Remotes

[hc72]

Mine is doing the same thing. Have tried all of the troubleshooting tips, nothing works. Were you ever able to figure yours out?

[RokuCarly]

A warm welcome to the Roku Community, @hc72!

Thanks for letting us know about the issues you've encountered with your Roku remote. We'd be happy to help.

May we first know if this is the remote that came with your Roku Express? If so, kindly provide us with the serial number of it for reference. Furthermore, kindly visit this support article for additional troubleshooting steps: How to fix your Roku voice remote

In the meantime, we appreciate the steps you've taken to fix your remote. We'll be looking forward to your update.

Best regards,
Carly

[elizabeth2weeds]

there are a couple more things we can try:

• Check for remote updates: Roku remotes can sometimes update their firmware. While it's less common than updating the streaming device itself, it's worth checking. You can usually find instructions for checking for updates in your Roku device's settings menu.

• Try a different pairing method: There are sometimes alternative ways to pair your remote, depending on the model. You can find the specific instructions for your remote on the Roku website https://support.roku.com/.