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cwbuckley
Reel Rookie

Roku Ultra having problems.

I have an Roku Ultra that I bought in Feb from Roku.  Lately when I got to use the unit, I pickup the remote to move over to my apps.  All I get is a clicking sound.  At that point I can't do anything with remote.  It wont go up and down or any direction.  Before you ask, the battery is fully charged and the unit has been reset.

The only way i can get the unit to working correctly is to unplug the cord from my Ultra.  I plug it back in and it reboots just fine.  That is until the next time I want to use it.  I am not sure if its the rechargeable remote or the device itself that I am having problems with.

If anybody has any ideas on what is wrong I would appreciate the help.

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