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Kimikaze
Reel Rookie

Roku Ultra 4640 compatbility with replacement remote RCAL7R

My original remote was not responding well with button presses so I bought a replacement. I didn't realize it's IR only but my real concern is that I can't scroll when holding down the arrow buttons. I can't even use the fast forward or rewind buttons - they have to be pressed repeatedly. Do I need to exchange the remote or is this a compatibility issue with my old Ultra?

Appreciate any help.

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2 REPLIES 2
RokuDanny-R
Retired Moderator

Re: Roku Ultra 4640 compatbility with replacement remote RCAL7R

@Kimikaze

Thanks for the post.

Please be aware that the correct replacement remote for the Roku Ultra device will be a Voice Remote and not the Simple IR remote that you purchased.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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Kimikaze
Reel Rookie

Re: Roku Ultra 4640 compatbility with replacement remote RCAL7R

Thanks for the info. I decided to buy the streaming stick 4k and return the IR remote.

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