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teddy0
Newbie

Roku TV responding to wrong remote

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Hi all! I have a TCL Roku TV (about 3 years old if it helps) and I just purchased a surround sound system to go with it. Now when I use the remote that came with the sound system the TV will also be doing random things. I almost factory reset the TV while trying to set up the speakers. Is there a way to tell the TV to only pay attention to the actual Roku remote?

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Tivoburkee
Community Streaming Expert

Re: Roku TV responding to wrong remote

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Sorry, but no. The Roku tv only has one code available, you can't switch it to different address. Probably same for your Stereo. You could buy a wifi voice remote, pair it to the Roku TV, then cover the front of the TV's IR sensor so it can't see the stereo IR commands. But still, you will be able to control the tv by Wifi. 

Edmund
Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: Roku TV responding to wrong remote

Jump to solution

Sorry, but no. The Roku tv only has one code available, you can't switch it to different address. Probably same for your Stereo. You could buy a wifi voice remote, pair it to the Roku TV, then cover the front of the TV's IR sensor so it can't see the stereo IR commands. But still, you will be able to control the tv by Wifi. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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