Remotes

[1j12a]

Handset is Model RC-GZI   All other buttons work fine

[RokuTakashi]

Hi @1j12a,

Greetings and welcome to the Roku Community!

We would like to know more about how we can assist you. Could you please share more information regarding the issue you've encountered? In addition, what troubleshooting steps have you taken, and what are the steps to reproduce the issue?

With more detailed information, we'll be able to assist further.

All the best,
Kash

[fan22]

The buttons on the side of the roku remote are very sticky and won't work for volume and mute!  

[RokuTakashi]

Hi @fan22,

Welcome to your first post in the Roku Community!

For us to provide you with assistance, would you be so kind as to provide the information requested above? Also, can you provide what Roku remote you currently own?

Thanks,
Kash

[MikeC64]

My Roku Remote buttons that work are the volume up and down, the mute button, and the on/off button.  All other buttons on the remote are not working.

[renojim]

@MikeC64, try pairing your remote again.  The TV control buttons will continue to work even if the remote loses pairing for some reason.

How to set up your Roku® voice remote | Official Roku Support

[tomjan]

Hello and welcome to the Roku Community!

Thank you for reaching out to us. To better assist you, could you please provide more details about the issue you're facing with your Roku device? Additionally, let us know the troubleshooting steps you have already taken and if there are specific steps that consistently reproduce the problem.

Your detailed information will help us identify the issue and provide you with the most effective solution.

Please communicate in the English language for efficient support.

Best regards,