Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Wosie
Newbie

Roku Remote Express 4plus

My Remote Volume and Power button don't work on at all. I've replaced the batteries and reset it and nothing is happening. Help me figure this out!!

0 Kudos
1 REPLY 1
makaiguy
Community Streaming Expert

Re: Roku Remote Express 4plus

@Wosie-

The power, volume, and mute buttons on current wifi-direct Roku remotes send the appropriate signals to your TV via line of sight infrared (IR) signals.

Different tvs have different sets of IR codes they accept, so you have to set up the remote to find and send the correct code set for YOUR tv. 

Roku menu path: "Settings -> Remotes & devices > Remotes". 

At this point if your remote has already been setup for the tv but you need to reset it, arrow down to select your Remote (in use).

Now select "Set up remote for TV control" .. And follow the prompts. 

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.