Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
raeliak
Newbie

Replacement remote for the Streaming Stick - Remote model RC-AL2 / SKU 3226000610

Will this also work for the 3500X stick - p/n 3226000088?

0 Kudos
3 REPLIES 3
RokuMary-F
Community Moderator
Community Moderator

Re: Replacement remote for the Streaming Stick - Remote model RC-AL2 / SKU 3226000610

Hi @raeliak,

Welcome to the Roku Community!

Thanks for posting about the Roku remote for Roku Streaming Stick 3500x. We'd like to take a closer look to see if there's anything else we can suggest to help.

We would like to inform you that the manufacturer of the Roku Streaming Stick (3500x) remote is stopped. If you are having a remote issue, we recommend taking a look at our Support page to troubleshoot remote issues: How to fix your Roku voice or simple remote that is not working | Official Roku Support

In the meantime, did you know you can use your mobile phone or tablet to control your Roku player in place of your remote with the Roku mobile app? Find out more about the Roku mobile app here: How to install the Roku mobile app | Official Roku Support

Hope you'll find this info useful. Let us know in case you've still got any questions.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
raeliak
Newbie

Re: Replacement remote for the Streaming Stick - Remote model RC-AL2 / SKU 3226000610

My remote is intermittent likely due to battery corrosion so the support pages won't offer much to help.  Luckily I was able to get the remote working enough to set up the stick to be discoverable by the app, however this is just a workaround and would be inconvenient for me as a permanent solution.  

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Replacement remote for the Streaming Stick - Remote model RC-AL2 / SKU 3226000610

Hi @raeliak,

Thanks for following up.

We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos