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grant01
Reel Rookie

Remote won't pair with LG TV

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I have a Roku Ultra 4800X and a brand new LG OLED55C2 TV.

When using the "Set up remote for TV control" feature, I select "LG" and music continues to play as it tries TV codes, 1, 2, 3, 4, and 5. None of them will stop the music and pair the two. I finally wind up with "Unable to set up remote."

Am I missing something?

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1 Solution

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grant01
Reel Rookie

Re: Remote won't pair with LG TV

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I do have it turned on. Still no luck. I don't have my Roku player plugged in directly to the TV... does that matter?

My setup is Roku > Receiver > TV.

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3 REPLIES 3
HDMIGuy
Roku Guru

Re: Remote won't pair with LG TV

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@grant01Using the LG TV remote go into TV settings and make sure that Simplink is turned on.

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grant01
Reel Rookie

Re: Remote won't pair with LG TV

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I do have it turned on. Still no luck. I don't have my Roku player plugged in directly to the TV... does that matter?

My setup is Roku > Receiver > TV.

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rivee320
Newbie

Re: Remote won't pair with LG TV

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SIMPLINK, that was it. Turning that on fixed the issue of my Roku remote not being able to pair with my LG TV. Thank you!

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