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Dtowler
Newbie
‎04-10-2023 04:29 PM

Remote not working, using the app to change channels

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Appears my Roku remote stopped working (older tv/not smart tv). Not the batteries. What is the best Roku stick to buy?

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RokuKarla
Retired Moderator
‎04-10-2023 05:36 PM

Re: Remote not working, using the app to change channels

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Hello @Dtowler

Thanks for reaching out here in the Community!

For US customers, you can check out replacement remotes in our accessories store here: https://www.roku.com/products/accessories. Just enter the model number of your device to find the compatible remote for your Roku device. Let us know if you need more help!


Regards,
Karla

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RokuKarla
Retired Moderator
‎04-10-2023 05:36 PM

Re: Remote not working, using the app to change channels

Jump to solution

Hello @Dtowler

Thanks for reaching out here in the Community!

For US customers, you can check out replacement remotes in our accessories store here: https://www.roku.com/products/accessories. Just enter the model number of your device to find the compatible remote for your Roku device. Let us know if you need more help!


Regards,
Karla

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