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PC7
Newbie

Remote for ONN 32 " TV STOPPED WORKING

The red light on front of TV was on for three days while no response with remote (non-voice). Changed batteries. No change.  Today I turned TV off and back on by unplugging the TV. It reloaded ROKU and started. It is now showing Home page and eventually went to screen saver but no response with the remote. This remote does not have a pairing button. This remote came with the TV. I think I bought in 2022. It is not used daily.

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2 REPLIES 2
PC7
Newbie

Re: Remote for ONN 32 " TV STOPPED WORKING

I download the app for remote on my phone and its working

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RokuCarly
Community Moderator
Community Moderator

Re: Remote for ONN 32 " TV STOPPED WORKING

Welcome and thank you for posting here in the Roku Community, @PC7!

Thank you for sharing your concern about having problems with pairing your Roku remote to your ONN Roku TV. We'd be happy to provide further information about this. 

In cases like this, we highly recommend reaching out to your TV manufacturer as they produce their own player hardware which include their remotes. It may be possible that your remote needs a replacement so it will be highly effective to reach out for further clarification and assistance. 

You may reach them here: ONN Support
You may also visit our support article to help you learn more about Why is my Roku remote not working?

On the other note, you may also purchase the Roku TV Remote as this is highly compatible with your ONN Roku TV. In the meantime, we highly appreciate you utilizing the Roku mobile app. 

I hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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