Remotes

[HectorSalamanca]

My Voice remote is hearing me but turning my voice into numbers and other characters. It has worked fine before, I don’t understand why I find no solution or why this is acting this way. 

The problem continues even if I use the remote on my phone. 

[RokuArjiemar · Accepted solution]

Hello! @HectorSalamanca,

Thank you for sharing your post in the Roku Community!

We appreciate you reaching out about your Roku Voice remote. We're happy to assist you. 

Follow these troubleshooting steps to fix issues with your Roku voice remote. Detailed instructions on how to perform each step are in the sections below. After performing each step, test your remote with your streaming device before continuing to the next step.

1. Reboot your voice remote
2. Reboot your streaming device
3. Replace or recharge the batteries in your voice remote
4. Re-pair your voice remote to your streaming device

For more detailed information, please check it out here.

Learn about the voice commands you can use with your Roku streaming device and what to do if a voice command is not recognized.

Thanks,
Arjiemar