Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ff73
Channel Surfer

Re: Remote does not work at all after troubleshooting

The Roku RC-GZ1 voice remote was included in the purchase of a Roku 4k streaming stick which was purchased from Target on Aug 7th of this year.  The serial number of the 4k stick device is: SOJ734546NVM

The serial number of the remote appears to be 3026000201

A photo of the remote is attached.

IMG_5034.jpeg

 

0 Kudos
RokuJharra-Q
Community Moderator
Community Moderator

Re: Remote does not work at all after troubleshooting

Hi @Ff73,

We appreciate you for providing the information. Please be informed that we have received it and have sent a private message to you. We eagerly await your responses and the opportunity to gather your details.

Best regards,
Jharra

Jharra Q.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.