It act like it got a mind of its own.
and then doesn’t work. I unplugged everything and did a restart when I could get it to do something. Nothing is working on both of my rokus
any other suggestions?
Hi @Mjayking1,
Thanks for the follow-up and the attempts at troubleshooting the issue on your remote.
We are happy to take a closer look to see how we can help get you up and running.
Here are some troubleshooting steps that you can try to resolve the issue:
In the meantime, if the issue persists, you may use the Roku remote app as an alternative option. Here's how: How to use the Roku® mobile app to control your Roku device without a remote
Keep us posted by replying to this thread; we're looking forward to it.
Thanks
Rey
Hi @Mjayking1,
Thanks for the follow-up and the attempts at troubleshooting the issue on your remote.
We are happy to take a closer look to see how we can help get you up and running.
Here are some troubleshooting steps that you can try to resolve the issue:
In the meantime, if the issue persists, you may use the Roku remote app as an alternative option. Here's how: How to use the Roku® mobile app to control your Roku device without a remote
Keep us posted by replying to this thread; we're looking forward to it.
Thanks
Rey