Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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xifa4
Level 7

Remote control not responding as usual

Something very unusual is happening on my remotes which are 2 sticks and an ultra. When fast forwarding and then trying to stop , the remote does not respond to any command . I have to go out of my Direct Stream app and go back in just to view that previous game I’d been watching I’ve researched the issue and have done everything Roku and all chat groups have recommended. It will work for a bit and then stop responding again Anyone else facing this issue ? Thank you

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Strega
Level 18

Re: Remote control not responding as usual

When you say "everything", does that include testing the behavior in other apps?  (That would help narrow down whether it's the app, or something else.)

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