Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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gitskov
Level 7

Can't pair my OEM RC-AL2 Remote Control

I purchased a remote control OEM RC-AL2 - a replacement for the lost remote control for my Roku Stick 3810x model. For some reason I can’t pair it with the Stick, just no reaction from Roku and remote behaves like it dead. Here is the model I bought:   https://www.amazon.com/gp/product/B07VWZBZZ4/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&th=1

What could be the reason for the failure and how to fix it?

Thanks in advance for the help. 

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2 REPLIES 2
gitskov
Level 7

Re: Can't pair my OEM RC-AL2 Remote Control

The issue is resolved:there is a small hole in the remote that can be used to pair the device. 

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renojim
Community Streaming Expert

Re: Can't pair my OEM RC-AL2 Remote Control

I didn't see that it was resolved.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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