Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
xifa4
Newbie

Remote control not responding as usual

Something very unusual is happening on my remotes which are 2 sticks and an ultra. When fast forwarding and then trying to stop , the remote does not respond to any command . I have to go out of my Direct Stream app and go back in just to view that previous game I’d been watching I’ve researched the issue and have done everything Roku and all chat groups have recommended. It will work for a bit and then stop responding again Anyone else facing this issue ? Thank you

Labels (1)
0 Kudos
1 REPLY 1
Strega
Roku Guru

Re: Remote control not responding as usual

When you say "everything", does that include testing the behavior in other apps?  (That would help narrow down whether it's the app, or something else.)

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.