Remotes

[Karendr]

I am having problems with the right arrow on the remote and have to press extremely hard for it to work . I have followed the advice from Roku on this problem and tried to pair it again.  it but it still does not work- I have an LG Tv . Would appreciate a solution.

[RokuCarly]

Welcome and thank you for posting here in the Roku Community, @Karendr!

Firstly, we sincerely apologize for any inconvenience this may have caused you and we'd be more than happy to find you the best resolution possible.

Kindly check your inbox here as we will send you a Private Message to gather further personal information.

Looking forward to your response through PM!

Best regards,
Carly