Remotes

[Rikiri]

it is saying don't understand, when I used the handsfree voice command settings so basically the handsfree voice command is not working properly, infact it's not working any at all.

[RokuDanny-R]

@Rikiri

Thanks for the post.

Can you provide us with more information about what you are experiencing? What voice commands are you using with your remote?

For detailed information about using Voice commands with your new Voice Remote Pro, we would recommend checking out our Support page here: Why is a voice command not recognized?

Thanks,
Danny

[Rikiri]

OK so i did some research on the Roku website and this is what it said, Voice search and voice control is supported in Canada, Ireland, Mexico, the United Kingdom, and the United States. but i live in Jamaica so i guess that's probably why is not working, the command that i ask is, whats the time, turn on TV, turn off TV, play a movie, play music and all it keep saying is (didn't understand.)

[RokuAustin · Accepted solution]

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@Rikiri wrote:

OK so i did some research on the Roku website and this is what it said, Voice search and voice control is supported in Canada, Ireland, Mexico, the United Kingdom, and the United States. but i live in Jamaica so i guess that's probably why is not working, the command that i ask is, whats the time, turn on TV, turn off TV, play a movie, play music and all it keep saying is (didn't understand.)

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Sounds like you solved it, @Rikiri! Currently, Voice Search isn't available in Jamaica. We hope to expand our feature set in the future. Thank you for the follow-up.

More questions? You know where to find us!

Happy Streaming

Austin 

[Sanobabits]

When do you plan to have voice command available internationally? It's been years of waiting.

Thanks.

[RokuMary-F]

Thanks for reaching out to the Roku community, @Sanobabits.

Voice search and voice control are supported in Canada, Ireland, Mexico, the United Kingdom, and the United States.

Currently, we don't have any information to share at that moment, feel free to
keep an eye on our blog at https://www.roku.com/blog for any future announcements or updates. 

Regards,
Mary

[Sanobabits]

WHEN will you have voice search available internationally? 
It's been years of frustratingly waiting for this feature!

[Sanobabits]

When will have it supported in the Philippines, I've been waiting patiently and then impatiently for years. This is the only reason I chose Roku over competitors and then find it in the community after thinking that it's a bug.

[LG42]

Austin,

The Roku Voice Remote Pro is not available in the UK. If I get one shipped from the US will it work with a UK TCL Roku TV? I’m trying to help my elderly dad and I think voice control would be helpful.

Also the Roku Alexa Skill causes the TV to show an error message when trying to change channel. Is that going to get sorted please?

Thank you!