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FranklinJ
Streaming Star

Re: RC917 does not fully charge. Discharges rapidly.

The new ROKU remote arrived!

Yes, everything is great!  Sathish in tech support put it all together. The new remote arrived today.   It does everything it is supposed to do. 
It is  called an RC880 although it seems to be an RCB1R. In any case, it is wonderful!   It fully charges and holds its power. The remote has a back light, a guide and multi function button. I programmed the multi function button for my favorite streaming apps, closed captions on and off,  and Turning on my Bluetooth listening devices. 
Thank you so much for your help!
 
Please give my heartfelt thanks to Sathish for staying on top of this.
and I never want to see an RC917 again! 
 
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RokuCarly
Community Moderator
Community Moderator

Re: RC917 does not fully charge. Discharges rapidly.

Thank you for keeping us updated, @FranklinJ!

Thank you for your update. If you have any further concerns, please don't hesitate to let us know, and we'll be more than happy to assist you. Alternatively, you can visit our support website for additional offline support. 

Happy Streaming!
Best regards,
Carly

Carly Y.
Roku Community Moderator
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