My remote also does this. It seems the button is stuck going to the right and I am not able to stop it from scrolling.
Model 3810X Streaming Stick+
Serial number YH00GJ483320
Device ID C1379G483320
Please advise how to rectify this issue.
Thank you
Hi, @SkyRo2024
Greetings and welcome to the Roku Community.
We understand that you're having trouble with your Roku remote, and we'll provide troubleshooting steps to resolve this. Kindly follow the instructions below:
Re-pair your voice remote to your streaming device
Put your streaming device in pairing mode:
Put your voice remote in pairing mode:
Once your streaming device and remote are connected, the pairing dialog will appear on your TV screen.
Please keep us posted on how it works.
All the best,
Kash
Hi, @SkyRo2024
Greetings and welcome to the Roku Community.
We understand that you're having trouble with your Roku remote, and we'll provide troubleshooting steps to resolve this. Kindly follow the instructions below:
Re-pair your voice remote to your streaming device
Put your streaming device in pairing mode:
Put your voice remote in pairing mode:
Once your streaming device and remote are connected, the pairing dialog will appear on your TV screen.
Please keep us posted on how it works.
All the best,
Kash