Hi @drjose74,
Thanks for keeping us posted, and we apologize for not getting back to you sooner.
We hear your concern, and we have passed this to the Support team who'll be taking things from here. Please keep an eye on your email since will be working with you closely from there.
In the meantime, your patience and understanding are greatly valued.
All the best,
Kash
Takashi O.
Roku Community Moderator