Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Stefanmyers
Reel Rookie

RC498 remote missing option to control sound bar.

Jump to solution

Hello I have a voice remote model RC498 that has successfully paired with my Phillips C609X Roku TV, however within the settings under Remotes and Devices there is only information about the connected remote and no option to program for sound bar control.

 

Without suggesting a factory reset please advise on how to program this remote to control the sound bar.

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
Tivoburkee
Community Streaming Expert

Re: RC498 remote missing option to control sound bar.

Jump to solution

Through the Roku tv settings the only Soundbars you can pair to the Roku tv is Roku Soundbars and Streambars. Also, Roku ready Soundbars from the likes of TCL or Onn. And you will be controlling them by Wifi not IR. Roku remotes only control tv's and Roku Audio devices. 

There is secret menu to switch from TV IR to AVR/Soundbar IR, there's no guaranteed your brand will work. Using the Roku remote:

 

RC: Roku Ultra w/ Receivers (Post 9 by edmund) (remotecentral.com)

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

5 REPLIES 5
renojim
Community Streaming Expert

Re: RC498 remote missing option to control sound bar.

Jump to solution

The TV has to control the sound bar's volume via CEC.  See if this helps any:

How to enable HDMI-CEC and ARC on your TV | Roku

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Stefanmyers
Reel Rookie

Re: RC498 remote missing option to control sound bar.

Jump to solution

Thank you for your response, however I am more interested in the IR programming capabilities of the RC498 remote.

When using the RC498 remote with the Roku Ultra LT model 4662X I am given the option to program the remote to control my sound bar not through the CEC method but rather an IR solution.

However it appears this functionality is missing from the C609X Roku TV.

Is there a chance this feature could be added to the C609X Roku TV when using the RC498 voice remote?

0 Kudos
Tivoburkee
Community Streaming Expert

Re: RC498 remote missing option to control sound bar.

Jump to solution

Through the Roku tv settings the only Soundbars you can pair to the Roku tv is Roku Soundbars and Streambars. Also, Roku ready Soundbars from the likes of TCL or Onn. And you will be controlling them by Wifi not IR. Roku remotes only control tv's and Roku Audio devices. 

There is secret menu to switch from TV IR to AVR/Soundbar IR, there's no guaranteed your brand will work. Using the Roku remote:

 

RC: Roku Ultra w/ Receivers (Post 9 by edmund) (remotecentral.com)

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Stefanmyers
Reel Rookie

Re: RC498 remote missing option to control sound bar.

Jump to solution

Hello I found the menu you were talking about, however these were the only options available.

Tuner Screen, Enable HDMI Short Protection, Disable CEC Keep Alives, Enable CEC Remote Control, Collect Checksum, and Convert EPS Gamma Table.”

What is the reasoning behind removing a feature from the remote?

0 Kudos
Tivoburkee
Community Streaming Expert

Re: RC498 remote missing option to control sound bar.

Jump to solution

Try switching REW where the FF and FF where the REW is in the link.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.