Hi @motwhelan,
Thank you for keeping us posted here in the Roku Community!
We appreciate you letting us know about your issue with pairing your Roku remote with your TV. We will work with you to know what went wrong so we can assist you further and fix the issue.
Please tell us more details so that we can better understand the problem you are having.
- Is this the original Roku remote that came with your Roku device?
- Were you able to pair and set them up before, or is this your first time pairing and setting them up?
- Have you enabled HDMI-CEC and ARC on your Samsung TV? (Please check out the support article on how to turn it on.)
- Have you power cycled your Roku Player, TV, and Roku remote to put them in a restart pairing setup?
Let us know how it goes so we can determine the issue in this matter.
Kind regards,
Eunice
Eunice L.
Roku Community Moderator
