I’m having the same issue. Nothing works except for power and volume even after resetting. I decided to buy a new stick with new remote thinking the other stick was bad. But after a month, I’m having the same issue again.
Re-pair the remote to the roku, unplug the p[ower from the roku for a bit, plug it back in, when it stops bouncing. Start pressing holding the pairing key in the battery compartment for 5 seconds and release. Allow to communicate with the roku, its alright if the light goes out don't press a thing until you get confirmation its paired. It would say DONE on screen.
What's "bouncing?" I unplugged the Roku power cord from the Roku stick, changed the HDMI port, and plugged the power cord micro USB back into the Roku stick. Then I held down the button in the remote battery compartment for 5 seconds. Remote still doesn't work except for the volume and power buttons.
LubbMasheen, "bouncing" refers to the startup animation you should be seeing on your screen when you connect the power to your stick. Roku letters bouncing, dancing, or whatever.
Do you have the original long range wifi receiver cable attached? Looks like this:
https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver
Remote won't work without it.
