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Harleymhs
Reel Rookie

Non Voice remote w Express 4K+ Question

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Hey Everyone... NEW to Roku and so far loving it.. 

I have an Express 4K + , I also have an Streambar SE , Trying to pair the StreamBar SE remote with the IR with my Express 4k + , cant seem to pair them. I hold the Home and Back bottom on the top to try to get into pairing mode nothing happens.. Am I missing something? Thanks in Advance !

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Non Voice remote w Express 4K+ Question

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Thank you for taking the time to post in the Roku Community, @Harleymhs!

We appreciate your interest in pairing your Roku Streambar SE remote with your Roku Express. We would like to clarify some important details regarding this process.

It’s important to note that the Roku Express 4K remote is a Roku Voice Remote that utilizes Consumer Electronics Control (CEC). As a result, it may not be compatible with the Roku player’s remote or infrared (IR) remotes, which send signals using IR light.

In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please refer to our dedicated support article: How to use the Roku mobile app.

We hope this information helps clarify your inquiry, and we’re here to assist you further if needed!

Best regards,
Jharra

 

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Non Voice remote w Express 4K+ Question

Jump to solution

Thank you for taking the time to post in the Roku Community, @Harleymhs!

We appreciate your interest in pairing your Roku Streambar SE remote with your Roku Express. We would like to clarify some important details regarding this process.

It’s important to note that the Roku Express 4K remote is a Roku Voice Remote that utilizes Consumer Electronics Control (CEC). As a result, it may not be compatible with the Roku player’s remote or infrared (IR) remotes, which send signals using IR light.

In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please refer to our dedicated support article: How to use the Roku mobile app.

We hope this information helps clarify your inquiry, and we’re here to assist you further if needed!

Best regards,
Jharra

 

Jharra Q.
Roku Community Moderator
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