Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
erineyes51
Newbie

Re: No headphone jack on the Roku Remote Pro 2nd Edition

Jump to solution

I purchased the original Roku Pro Remote about a year ago. At the time I only needed one for the bedroom. Yesterday, due to need, I went online to purchase another one and found that there is now a 2nd Edition of the device. Upon reviewing before purchasing I noticed that the headphone jack had been removed from the features. WHY??? When a Company like yours has a successful product, would you change it? I have been a Roku customer since your first model and have recommended them over the years to family and friends, who also purchased Roku. Due to this loss of a feature I am forced to buy a substandard product, TV Ears for myself and my husband. Moral: Don't mess with perfection.

erineyes51
Newbie

Re: No headphone jack on the Roku Remote Pro 2nd Edition

Jump to solution

I did not think of the issue of traveling with a Roku device now that headphone jacks are no longer available on the 2nd Edition remote. This is just another reason not to purchase Roku devices in the future. 

AvsGunnar
Community Streaming Expert

Re: No headphone jack on the Roku Remote Pro 2nd Edition

Jump to solution

@erineyes51 

You can still purchase the original Voice Remote Pro V1.  Roku has not discontinued it.

https://www.roku.com/products/accessories/roku-voice-remote-pro

https://www.roku.com/products/accessories

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
Emissary35
Roku Guru

Re: No headphone jack on the Roku Remote Pro 2nd Edition

Jump to solution

You mean they haven't discontinued it yet.

Re: No headphone jack on the Roku Remote Pro 2nd Edition

Jump to solution

Very frustrating to buy a second Roku - excited for the backlit remote - and then find I have no headphone jack.

FranklinJ
Roku Guru

Re: No headphone jack on the Roku Remote Pro 2nd Edition

Jump to solution

With a little creativity I have found the Bluetooth feature be very helpful with the remote pro two and the 4802X Roku device.  I connect to three different types of headphones and using an old iPhone I use the Bluetooth feature to connect to large speakers.  

I like the glowing keys of the pro two and the longer battery life. 
if that is not for you, you can purchase the original Voice Remote Pro V1.

https://www.roku.com/products/accessories/roku-voice-remote-pro

https://www.roku.com/products/accessories

0 Kudos
FranklinJ
Roku Guru

Re: No headphone jack on the Roku Remote Pro 2nd Edition

Jump to solution

With a little creativity I have found the Bluetooth feature be very helpful with the remote pro two and the 4802X Roku device.  I connect to three different types of headphones and using an old iPhone I use the Bluetooth feature to connect to large speakers.  

When I set up a person’s Roku system for them, I make sure they buy a Roku pro two with the glowing keys and the launch button, and I set up their favorite channels.  They don’t seem to feel shorted without a headphone jack because we have other ways of newer technology to accomplish that.

I like the glowing keys of the pro two and the longer battery life. 
if that is not for you, you can purchase the original Voice Remote Pro V1.

https://www.roku.com/products/accessories/roku-voice-remote-pro

https://www.roku.com/products/accessories

Jane44
Reel Rookie

Re: No headphone jack on the Roku Remote Pro 2nd Edition

Jump to solution

I already have a Roku Pro v1 and appreciate the convenience of using the headphone jack. After I  I purchased it, I made the suggestion to Roku that the remote keys should be backlit. 
I didn’t have the need to hire a Roku guru, and shouldn’t have to in order to set up a simple device with the basic features that it should already have. 

makaiguy
Community Streaming Expert

Re: No headphone jack on the Roku Remote Pro 2nd Edition

Jump to solution

@davecarp wrote:

Purchasing another set of earbuds would cost more than simply and completely replacing all the Roku devices in my house.


Sorry for the late response, but I just saw this.

I've been very pleased with these inexpensive wired earphones:
https://www.amazon.com/Panasonic-RP-HJE125-A-Wired-Earphones-Blue/dp/B00KZIQH86/

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.