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sillygoose
Newbie

New roku remote wont power tv/volume on element tv

I have a roku stick on an element tv. remote that came with it could power tv and adjust volume. Some of the buttons are shot so I got (what looked to be) an identical remote. now the new one cant set up the power/volume controls. this new remote replaced the paramount button with the roku channel, not sure if that means the remote capabilities are different. 

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makaiguy
Community Streaming Expert

Re: New roku remote wont power tv/volume on element tv

@sillygoose-

Did you "train" the new remote to use the right commend set to which your TV responds?

Roku menu path:
"Settings -> Remotes & devices > Remotes"

Since you've already paired the remote to your Roku, arrow down to select the new remote.

Now select "Set up remote for TV control"

.. And follow the prompts

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I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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