Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Reel Rookie

Re: New pairing not working

Still having same problem as others in this post. I think it’s a defective unit.  Has anyone resolved the issue with Proscan TV?

0 Kudos

Re: New pairing not working

Hello, I got a roku stick for christmas and I'm experiencing the same issue. I can control Roku but not the volume or power.

0 Kudos
Community Streaming Expert

Re: New pairing not working

@Kirsten3, did you go through the process at Settings->Remotes & devices->Remotes->Voice remote->Set up remote for TV control?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reel Rookie

Re: New pairing not working

This just happened to me. How did you ge tot to fix 

0 Kudos
Retired Moderator

Re: New pairing not working

Hey @Staceyde

I hope you're doing well.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you futher.

All the best,

Kariza D.
Roku Forum Moderator
0 Kudos
Reel Rookie

Re: New pairing not working

I just plugged mine into a Proscan TV and the code that worked was under an RCA code. 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.