There basically are three types of remotes from Roku:
Roku Voice Remote (several models) - Controls via WiFi direct to the Roku. Has limited TV control buttons. By default. TV Power, Volume, and Mute controls use infrared (IR) to control the TV, but can be set up to support TVs that support these controls over the HDMI connection (CEC). Works with all current Roku streamers and Roku TVs, and all but a few very old and obsolete Roku models.
- Must be paired with the Roku it is to control.
- For IR control of TV functions, must be set up to use the IR control set required by the TV.
Roku Players Remote (formerly called the "Simple" remote) - controls Roku players via Infrared (IR). Controls Roku functions only, has no TV function controls. Direct line of sight needed to IR receptors on any visible Rokus. IR remotes are not paired, they just work with any IR-equipped Roku. Similar remotes from third parties are available on sites like Amazon and eBay.
Does not work with:
- Streaming Stick models which are normally used behind the TV where IR signals cannot reach, and so have no IR receptors.
- Roku TVs, which use a different IR command set than Roku streaming devices.
Roku TV Remote - Controls via direct line of sight infrared (IR). Works with Roku TVs from all manufacturers. IR remotes supplied with non-Roku branded TVs are from the TV manufacturer, not Roku.
Does not work with:
- Streaming Stick models which are normally used behind the TV where IR signals cannot reach, and so have no IR receptors.
- Roku streaming devices, which use a different IR command set than Roku TVs.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
