Remotes

[Lisa2022]

My new Roku remote (approx. 2-3 months old) won’t work anymore.

Model:  RC-FA1  3226001105

[Streamer317]

If it is 2-3 months old it is no longer new. Where did you purchase it from? What device are you using it on? Did you try new batteries? Did you file a warranty claim? 

https://support.roku.com/article/208757058

https://support.roku.com/article/208755708

[RokuKariza-D]

Hi @Lisa2022

Thanks for reaching out.

Could you tell us specifically the issue you're experiencing when you're using your remote? We would also recommend trying out the troubleshooting steps available on the second link posted by @Streamer317 above. 

Keep us posted!

All the best,
Kariza