Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lisa2022
Reel Rookie

New Roku remote won’t work

My new Roku remote (approx. 2-3 months old) won’t work anymore.

Model:  RC-FA1  3226001105

0 Kudos
2 REPLIES 2
Streamer317
Roku Guru

Re: New Roku remote won’t work

If it is 2-3 months old it is no longer new. Where did you purchase it from? What device are you using it on? Did you try new batteries? Did you file a warranty claim? 

https://support.roku.com/article/208757058

https://support.roku.com/article/208755708

0 Kudos
RokuKariza-D
Retired Moderator

Re: New Roku remote won’t work

Hi @Lisa2022

Thanks for reaching out.

Could you tell us specifically the issue you're experiencing when you're using your remote? We would also recommend trying out the troubleshooting steps available on the second link posted by @Streamer317 above. 

Keep us posted!


All the best,
Kariza

Kariza D.
Roku Forum Moderator