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saslazzaro
Newbie

New Roku Remote - turns TV off, but not on.

Same here, everything works properly except power on and mine is a roku TV.

Anyone have a solution?

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2 REPLIES 2
RokuJanadeeK
Retired Moderator

Re: New Roku Remote - turns TV off, but not on.

Hi @saslazzaro,

Thanks for letting us know.

You can troubleshoot this remote with the help of the following support articles from Roku:

- How to fix your Roku voice or simple remote that is not working

- Why is my Roku® voice remote not controlling the power and volume on my TV?

Kindly follow the steps provided. This shall fix the remote issue you're having.

Let us know how it goes.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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RokuJharra-Q
Community Moderator
Community Moderator

Re: New Roku Remote - turns TV off, but not on.

Hi Community Users,
 
We are locking this thread because the information may need to be updated.
If you are still experiencing issues related to the original topic, here are a few steps you can take:

  1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
  2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!
We are here to help.

Thank you,
The Roku Community Team
Jharra Q.
Roku Community Moderator
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