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saslazzaro
Newbie

New Roku Remote - turns TV off, but not on.

Same here, everything works properly except power on and mine is a roku TV.

Anyone have a solution?

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RokuJanadeeK
Community Moderator
Community Moderator

Re: New Roku Remote - turns TV off, but not on.

Hi @saslazzaro,

Thanks for letting us know.

You can troubleshoot this remote with the help of the following support articles from Roku:

- How to fix your Roku voice or simple remote that is not working

- Why is my Roku® voice remote not controlling the power and volume on my TV?

Kindly follow the steps provided. This shall fix the remote issue you're having.

Let us know how it goes.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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