I got a new TCL tv with Roku and Roku remote 2-3 weeks ago. The volume buttons worked fine at first, but then they began not working regularly. I have to press the buttons several times to get the volume to work and many times it won't work. The mute button also has the same issue and it appears to be getting worse. I switched to a Roku voice remote that I already had and the same problem exists on that one. I tried chatting with a Roku person, but they said they couldn't help me after trying the whole take out the batteries and put them back in, and unplug the tv and plug it back in. I need to be able to use my remote. I fully admit I'm technology challenged, but it's weird to me that every other button on the remote works fine, but not the volume and mute buttons. Any suggestions? Thanks much. Cindy
After rebooting your remote please follow the steps below to set up your remote for Tv control.
After rebooting your remote please follow the steps below to set up your remote for Tv control.