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My remote won’t stop trying to pair

I have a Roku Voice Remote Pro and lately it has been stuck in pair mode all the time. It just constantly flashes green three times.

I tried letting the battery drain all the way down, but after recharging it just goes back to the same blinking. I also tried holding the pair button down to re-pair it manually, but that didn't help either. Not really sure what else to do.

Has anyone else had this issue?

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Community Streaming Expert

Re: My remote won’t stop trying to pair

I had Voice Pro come with the pairing button pushed too far in. Once it charged enough it paired with the wrong Roku, I couldn't fix it. So, Roku sent a new remote, then I decided to take the broken remote apart, bent the button further out, put it back together it has worked great ever since. 

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Community Moderator
Community Moderator

Re: My remote won’t stop trying to pair

Welcome, and thank you for posting here in the Roku Community, @sukki!

I'd be happy to help you resolve the issues you've been experiencing with your Roku remote so you can utilize this effectively.

Before proceeding, can you please let me know the following so I can assess your concern better and provide you with the most accurate resolution:

  • What specific Roku player were you trying to pair this remote with?
  • Is this the remote that comes with it or was this purchased separately?
  • When and where did you purchase this?

I'll be looking forward to your response.

Best regards,

Carly Y.
Roku Community Moderator
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