Remotes

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Lisa2022
Reel Rookie

My new Roku Express remote is dead

I’ve changed batteries twice, my pairing light won’t come on, nothing.  Not sure what else to do.

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DBDukes
Community Streaming Expert

Re: My new Roku Express remote is dead

@Lisa2022 

Let's confirm which device you have. The Roku Express doesn't come with a Voice Remote (the one's that you pair). It comes with a simple IR remote. No pairing involved. So, let's find out which device it is that you have.

Go to Settings > System > About

The model number and software version/build will be helpful.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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