Hi @Deaconal,
Greetings from the Roku Community!
We're glad to assist you with your problem with your Roku remote. What type of remote are you using right now? (universal, simple, voice remote, or voice remote pro) When and where did you purchase your Roku remote? Please note that if you are using a Roku Voice remote pro, a full charge takes roughly 3 hours and lasts approximately 2 months under normal use. Heavy private listening use drains the battery more quickly. You can also check out this support article for more details on identifying your Roku remote.
We hope this helps.
Kind regards,
Eunice
Eunice L.
Roku Community Moderator