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BigTerry
Reel Rookie

Re: Microphone use for volley TV.....jeopardy, wheel of fortune, etc

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I myself have tried the app after my remote failed to work and the app also did not work as advertised 

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rylerave71
Channel Surfer

Re: Microphone use for volley TV.....jeopardy, wheel of fortune, etc

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I figured....the apps sucks...I ditched volley a couple of months ago...I wish these people would wait to go public until they have done several trial runs....too greedy for that.

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RokuERey
Retired Moderator

Re: Microphone use for volley TV.....jeopardy, wheel of fortune, etc

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Hi Community users,

We understand you're experiencing an issue when using voice commands on the Volley TV. We really apologize for the inconvenience this has caused.

To get a clearer picture of the circumstances surrounding this matter, we will need your assistance. We would appreciate it if you could provide the following information to us.

  • Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About) mobile device brand, model, and OS
  • Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
  • Steps to reproduce the issue you are seeing
  • Errors that you are experiencing on screen.

Once information is available, we'll be able to pass this case along with the information to the appropriate Roku team for further investigation.

We'll be anticipating it!

Warm regards,

Rey

ERey.
Roku Community Moderator
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Volley
Reel Rookie

Re: Microphone use for volley TV.....jeopardy, wheel of fortune, etc

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Please drop a line and I'd be happy to help.

Monosnap Jeopardy! Roku, Visual Workspace for Innovation 2024-02-28 17-26-20.png

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