Remotes

[Dschultz87]

That did it! Thank you!

[Viewer70]

Here's what worked for me when it happened to me on 12/13/24:

community.roku.com/t5/Remotes/REMOTE-APP-NOT-WORKING-AFTER-SYSTEM-UPDATE-SOLUTION/m-p/1024605

[Cleverof]

Made this change but it didn't fix the issue. I'm using a physical LG remote. And sure enough it stopped working right after software update to 14.1.4 build 7708.

[Viewer70]

Did you go to "Add New Device" and try to re add your remote there?  Again, you'll have to download the official Roku remote app from google play to do anything requiring a remote (unless you still have the oem remote).  It's under "remotes and devices."  Perhaps an essential setting was switched off during the update.  Again, I'm just using remote apps, so not sure.

[Cleverof]

Yes did that. Other folks have the same issue after the update.  At this point it's up to the Roku technical team to fix and send out a new update.

[Kring67]

Husband unplugged the stick from receiver and then unplugged the power cord from the stick then put all back together plugged it in and started working . Fixed our problem with the remote , no sound , and fast forwarding issues .