Hi, @jblich01!
Welcome to the Roku Community!
Thank you for reaching out regarding your Roku Ultra remote. We appreciate your patience and would like to assist you further.
Could you please provide more details about the specific issue you're facing? It would also be helpful to know when this problem first occurred and what troubleshooting steps you have already taken.
Your cooperation is greatly appreciated.
Thanks,
Jharra
Jharra Q.
Roku Community Moderator