Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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hoostt
Level 8

Just received new remote from Roku

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Thanks! Glad they came through.

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thegotee
Level 7

Re: IR Remote - automatically goes to Sling and stays stuck on that screen

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Mine is doing the same thing. It looks like Sling took over my Roku. How do I get rid of it?

renojim
Community Streaming Expert

Re: IR Remote - automatically goes to Sling and stays stuck on that screen

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Do you have a Sling button?  Is it stuck?  Try pulling up on it.

Roku Community Streaming Expert

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vergaray
Level 7

Remote Stuck on Sling app

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I turned on my TV using Roku Express, then I used my Roku remote. The screen automatically goes to Sling App and stays stuck there. I cannot go back to the home screen. It just stays on the Sling App. I reset the Roku, took batteries out of my remote, and tried it again and once the batteries go in, same result. Also, I tried  not clicking anything on the remote once the Roku is turned back on, and about 10 seconds of it being on it automatically goes to the Sling App. Can someone help with this? 
Thank you! 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote Stuck on Sling app

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@vergaray 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Re: Remote Stuck on Sling app

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I am having the same exact issue. I thought my Roku had gone bad. I purchased a new Roku Express and now it is doing the same thing. I turn on the Roku , even if I leave it on the home page and do not touch the remote m, after 10 seconds or so Sling TV comes up. I try exiting and Sling just comes back up. 

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Tivoburkee
Community Streaming Expert

Re: Remote Stuck on Sling app

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Is the old roku remote anywhere in the room with batteries in it? Get it out, take out the batteries for good. 

Edmund
Roku Community Streaming Expert

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Lmr05
Level 7

Re: Remote Stuck on Sling app

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I use the app to for my remote. Sling interrupts other apps especially Netflix. I removed the channel but the sling "add channel" option interrupts everything now. 

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claireonet
Level 7

Re: IR Remote - automatically goes to Sling and stays stuck on that screen

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I have the same problem and have tried all the suggestions and more...nothing works..The remote keeps switching to Sling or Vudu and I have no account with either of them..

Can Roku please contact me to solve this issue!!!

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RokuDanny-R
Roku Employee
Roku Employee

Re: IR Remote - automatically goes to Sling and stays stuck on that screen

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@claireonet

Thanks for the post.

Does your remote have a Sling or Vudu button? Are those buttons lodged or stuck?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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