Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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TheBIGs3xy
Level 7

I have to change batteries in remote every week

I got my first Roku TV for thanksgiving and every week I have to put in new batteries for my remote to work. Is this normal? Why would they make a product that does this?

Any help would be appreciated 

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2 REPLIES 2
Yeswola
Level 7

Re: I have to change batteries in remote every week

I had the same problem. Solved it by using the short connection cable that comes with the streaming stick. Connect it to the stick then to a wall outlet using a USB adapter. I'm not very tech savvy but it's been working for over a year, changed the batteries once.

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RokuMary-F
Roku Employee
Roku Employee

Re: I have to change batteries in remote every week

Hi @TheBIGs3xy,

Welcome to the Roku Community!

Please don't hesitate to contact your TV manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their Roku OS products.

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV

If you have any other questions or concerns, please let us know.


Best regards,
Mary

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