Whenever I use the remote to scroll it just continue scrolling and doesn't stop, even when I take the batteries out. it doesn't matter what screen I'm on it just keeps on doing it. Is there any way someone has any information on how I can get this to stop?
Thanks for the post.
Please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Have you tried new batteries?
I am having the same problem. When I click a button to turn on the tv and get to the menu it is just scrolling and won’t stop. We have tried new batteries and rebooting the device.
Look for other remotes in the room, in cushion, under a book, sounds like IR interference.
My roku is scrolling non stop. I have unplugged it, reset it and I've checked the other remotes and changed batteries. When I reset and it has the pick language screen all it does is scroll fast. I'm not sure what to do next....
Click on his name then "View Profile". Look for the "Contact Me" section and "Send this user a private message".