My SKU is 3226000888. I am also having this same problem. How can I get my remote replaced? It came with my TV so I am not sure what to do to get it working or replaced. I tried holding down the button for 15 seconds and plugging it into different chargers
@Leah97 This thread is about a Roku Voice Remote Pro. Roku TVs don’t come with voice remote pros. Who is the manufacturer of your TV? What is the model number?
@FastFurious wrote:
@Leah97 This thread is about a Roku Voice Remote Pro. Roku TVs don’t come with voice remote pros. Who is the manufacturer of your TV? What is the model number?
One did, it was Hisense Roku tv remote being sold on Ebay from China. It had the Voice search turn off, the 1 & 2 keys, and no battery compartment. It had the model number RC-MC5. It plainly had written on it "Hisense Roku TV". It's been over 90 days so ad is no longer available, or I would have linked to it.
@Tivoburkee ? Hisense Roku TV remote? You mean a Hisense Roku TV? Correct? So you saw an ad for a Hisense Roku TV that came with a Roku Voice Remote Pro? It was probably a special package. But never trust anything off eBay.
No, it was just remote, Voice Pro badged for Hisense Roku tv. Regular Voice Pro remotes don't have lettering under bottom row of keys. But this Voice Pro had "Hisense Roku Tv": written on it. Perhaps it never made it to US market, who knows, I'm just informing you it exists. The seller had 5 of them, one person bought all five.
@Tivoburkee I gotcha. But I said “Roku TVs don’t come with a voice remote pro”.