Remotes

[Skj406]

My Hisense/Roku remote control is melting but it is not getting hot so I am not sure what to do. It is not more than three months old and it works but it is melting. I even have pictures and not sure who to even contact about it

[RokuERey]

Hi @Skj40,

Greetings from the Roku Community!

Thanks for getting in touch and for flagging us about this remote issue with your Hisense Roku TV.

In situations such as these, we will require support from your TV's manufacturer in order to provide further help. For its products running the Roku OS, each Roku TV manufacturer offers warranty services and direct support.

You can reach them at 1-888-935-8880 or by this link: HisenseContactUs.

Please do not hesitate to return here and inform us if we can be of any further assistance to you.

Best regards,
Rey