Remotes

[racmarti]

So many people have complained...what is the solution?

I bought my Hisense Roku TV 55U6G in January 2023 and already had to change batteries thrice. Every 2-3 months they drain and that is just insane. What can be done to fix this? Roku points me to Hisense and they tell me to buy a new remote!

[RokuJanadeeK]

Hi @racmarti,

Thanks for sharing this issue with us.

We acknowledge the problem you've been having with your remote. We are happy to assist.

We'll need personal information in order to have this issue resolved. Kindly send us a private message here in the Roku Community.

Your response regarding this matter is highly appreciated.

Sincerely,
Janadee

[Tivoburkee]

@racmarti 

This being Roku tv remote you would have to it up tv manufacturer, Roku only supplies the UI for the tv. Quickest way to get a working remote just purchase Roku Voice Remote separately from walmart or best buy. Then if it does the same you can then have Roku replace it. 🙂

[racmarti]

Hi- how do I send a private message?

[makaiguy]

@racmarti-

To send private messages via this forum, click on the username at the top of an intended recipient's post, then click on the purple "Send this user a private message" button (on a narrow screen you may have to scroll down a ways to see the button).