Remotes

[Dogshark]

I have paired it with a Roku Express. Its not the original remote that came with. I purchased the remote this year around January or February. 

[RokuCarly]

Thanks for confirming, @Dogshark.

Rest assured that I will coordinate this with our Support team for additional reinforcement. Please keep an eye on your inbox as I will contact you there to gather the necessary information.

Your continuous patience and understanding as we work on this are highly appreciated.

Thanks,
Carly