Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kmaupin91
Reel Rookie

Ge roku remote not controlling the volume

I got a ge roku remote with the volume controls on the front, I can pair the remote to the TV or the roku and it works on the separate device I pair it to. Is there any way to pair it to the roku and be able to use the volume controls as well? Right now I can pair it to the roku and just control the roku, or pair it to the TV and be able to change channel and adjust volume, but not control roku and volume at the same time. 

0 Kudos
2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Ge roku remote not controlling the volume

@Kmaupin91-

If this is a GE product and not an official Roku product, have you contacted GE about this?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Kmaupin91
Reel Rookie

Re: Ge roku remote not controlling the volume

Not yet, I'll go see if I can find a link to customer service for them. Thanks

0 Kudos