I had lost the original remote to the TV so I bought a replacement remote and it would not pair to the TV, the green light was flashing and the TV said "voice remote pairing" but once it was done the remote still would not work. I had looked up the problem and was told to factory reset the TV but once I did that the remote still would not pair and now I am stuck in the set-up screen. I have tried to hold the reset button to try and repair it but the same problem happened where the light would flash and the message would pop up but nothing happens