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ollier
Reel Rookie

Can't change (UK) live TV channel with voice remote pro

Bought a new voice remote pro to go with my Roku TV. 

No channel change buttons on it. OK, then I must be able to change channel with my voice.

"Tune to BBC1" or "BBC1" or "channel 1" simply re-open the live TV app and don't change channel.

"Channel up" and "channel down" work fine but are not effective if I want to jump a bunch of channels.

Is there a bug here or just a poor product?

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2 REPLIES 2
RokuJohnB
Community Moderator
Community Moderator

Re: Can't change (UK) live TV channel with voice remote pro

Hi @ollier,

Greetings from the Roku Community!
We will be more than happy to assist you further with your inquiry about changing a channel using the voice command of the Roku remote voice pro. Please check out this support article here on what voice commands you can use with my Roku streaming device.

If you need anything else, please let us know.

Kind regards,

John

John
Roku Community Moderator
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ollier
Reel Rookie

Re: Can't change (UK) live TV channel with voice remote pro

Thank you for the stock response, but per my original message commands like "tune to BBC1" (which are in the linked article) do not work. That command re-opens the live TV app on the current channel, without changing the channel (e.g. if I'm on channel 4 and say "tune to BBC1" or "tune to channel 1" the TV app re-opens on channel 4).

It seems that Roku voice control is not aware of UK TV channel names?

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