Remotes

[Flash111]

As soon as I can finish transitioning to all other manufacturers products I will NEVER use another Roku product again...cheaply made and over the past 15 years I have gone through 5+ Roku's...the remote control is of the worst design, and design matters, not user friendly at all...can't hold the stupid thing without it slipping and the volume control is constantly NOT WORKING...having to dig through settings to re-pair makes it frustrating and not worth it!!!!!!...maybe test runs should be done with consumers that are actually buying the product...WTF!!! Roku is just another cheaply made product from CHINA!!!...we ALL NEED to STOP buying this **bleep** made in CHINA!!!

[RokuJharra-Q]

Hi, @Flash111 Welcome to the Roku Community!

Thank you for taking the time to bring the issue with your Roku remote to our attention. We genuinely appreciate your input and are here to assist you in resolving this matter.

To get started, we would appreciate it if you could provide us with more specific information, such as:

• Is this the remote that came with your Roku device, or was this purchased separately?
• When did it start having problems pairing?
• Are there any lights on your remote or device when you try to press random buttons or the pairing button?
• Serial number of the Roku device you have. 

In the meantime, here are some steps you can try to troubleshoot your physical remote.

Set up your remote for TV Control

1. Press Home on your Roku voice remote
2. Scroll and select Settings
3. Select Remotes & devices
4. Select Remote
5. Choose your voice remote from the list and select Set up remote for TV control
6. Follow the on-screen prompts to complete the process

For reference, here's the support article dedicated to this: How to set up your Roku voice remote to control your TV

We'll be looking forward to your update.

Best regards,
Jharra